If this topic is of interest, you might want to have a look at the January 2006 issue of the Journal of General Internal Medicine, which the publisher is offering free online.
From the introduction:
From September 29 to October 1, 2004, the Regenstrief Institute, a free-standing research institute of Indiana University School of Medicine, held its ninth biennual conference on health care research. The conference, entitled, "Re-Forming Relationships in Health Care: Creating A National Research Agenda for Relationship-Centered Care," was attended by almost 100 invited participants and presenters who gathered to hear and discuss current concepts and research in relationship-centered care (RCC) and to help shape an agenda for research in this arena. Here, we present a brief background to the conference, a description of its organization and the agenda for research in RCC that emerged from dialog among the participants. The remainder of this issue of the Journal is devoted to the plenary papers that were presented at the conference.
- Organizational Dimensions of Relationship-Centered Care. Theory, Evidence, and Practice
- The Expression of Emotion. Through Nonverbal Behavior in Medical Visits: Mechanisms and Outcomes
- The Influence of Information Technology on Patient-Physician Relationships